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| Multi Service Business Gateways for Business Communications Software from Interactive Intelligence. |
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Advanced features enable NET to deliver Contact Center needs for enterprises deploying Interactive Intelligence Customer Contact Center (CIC) business communication applications while maintaining interoperability with existing voice networks, PBX infrastructure and other Unified Communications networks. |
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NET’S GATEWAY SOLUTION FOR INTERACTIVE INTELLIGENCE CIC
NET’s UX, VX and Tenor series of gateways support a broad set of integrated media gateway features such as SIP trunking, IP-IP mediation, TDM-IP mediation and provide various value added features for enterprise communications like bandwidth optimization, security and stand alone survivability. These advanced features enable NET to deliver contact center needs for enterprises deploying Interactive Intelligence Customer Contact Center (CIC) business communication applications while maintaining interoperability with existing voice networks, PBX infrastructure and other Unified Communications networks.In addition, NET’s gateways have a very high per second call processing capability that is essential to the Interactive Intelligence Customer Contact Center (CIC) business communication application with the VX series of gateways capable of processing up to 100 calls per second.
CHOOSING NET GATEWAY SOLUTION FOREND-TO-END CONNECTIVITY
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CIC’s standards-based single-platform architecture which runs a host ofcontact center automation and enterprise IP telephony applications –from automatic call distribution and interactive voice response to webchat and unified messaging – was designed to eliminate the cost and complexity introduced by multipoint products. Using NET’s UX, VX and Tenor series of enterprise grade gateway products, customers can easily and securely integrate their CIC solution with their existing network to deliver a simplified and easy to manage contact center infrastructure. |
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For more information please contact your local distributor or email us at NET_Sales@net.com | 
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