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Technical Assistance Center (TAC)

NEW! 2/8/2010 -  Directions for Opening a Customer Service Case - Click Here


OR

  •  Click here to access NET CRM *(service agreement with NET required)
  •  Click here to access CACI OCM

Please be ready to provide the serial number of your NET product (Tenor, VX, PROMINA, SCREAM/BBS, NX1000, NX5010...)

For further information call us at 800-488-4638 or at 703-948-1975 (24 x 7 x 365)

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Technical Documentation

For registered Customers, click on the applicable link below, to access the following Technical Documentation:

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To register to access OCM, Technical Documentation and/or both, please click here to register.

If you have a question or are experiencing difficulties accessing information on this page, click here.

 

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Warranty and RMA Request

NET Limited Warranty, click here.

Parts RMA Request, click here.