Technical Assistance Center (TAC)
To open a support case, you can contact us by using one of the methods below:
- Email us at tac@net.com
- Call us at 800-488-4638 (select option 4) or at 703-948-1975 (24 x 7 x 365)
OR
On-Line Case Management (OCM)
(service agreement with NET required)
- Click here to access NET OCM
- Click here to access CACI OCM
Please be ready to provide the serial number of your NET product (Tenor, VX, PROMINA, SCREAM/BBS, NX1000, NX5010...)
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Technical Documentation
For registered Customers, click on the applicable link below, to access the following Technical Documentation:
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To register to access OCM, Technical Documentation and/or both, please click here to register.
If you have a question or are experiencing difficulties accessing information on this page, click here.
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RMA Request
Parts RMA Request, click here.
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