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NET's Online Customer Support System is available to all our customers and provides dedicated support services to help resolve a variety of issues.
The CSS is here to ensure that all support needs are handled in a timely manner.
NET is migrating from the current CSS system for opening cases on-line to a new CRM system.
NET will work cases currently open in CSS to completion.
If you would like to report any problem related to PROMINA, Whisper, SCREAM, VX or NX Series
CLICK HERE to log your issue.
(If you are having problems accessing the OCM, because of your firewall; please try
this LINK).
If you would like to report any problem related to UM/UC CLICK HERE.
For email communication concerning an existing case, please use the email address below or call 800-800-4638.
USTAC_COORD@net.com
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